Launch your portal's custom support center
Publish and organize all your portal's help articles to allow your members to independently find the resources they need to make the most of your portal and initiatives.

Launch your knowledge base
Create engaging and informative articles, organized by topics and categories within your self-service knowledge center




ARTICLE CREATOR
Create your custom question template for members to complete
Add a rich range of question types; multiple choice, text, videos, link, etc...
Customize the question titles, descriptions and labels
Allow multiple choice questions to become filters to search and sort posts

ORGANIZATION
Personalize each marketplace & board to your brand's style
Add attractive banner graphics to each marketplace to encourage members to engage
Create custom guide buttons which open customizable popups
Edit your marketplace's URL slug and URL preview image, title and description
CONTACT
Understand what is being posted and
Analyze data and trends from your marketplace's posts
Identify top posters and the number of connections made between members
Find out what themes and keywords are being posted about most

FEATURE LIST
Discover what features are included in the Knowledge Base feature
Article editor
Rich text & media
Sub-articles
Unique URLs
Topics
Content management
Category tags
Custom landing page
Article search
Contact admin form
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Posting settings
Post moderation
Unlimited boards
Unlimited posts
USE CASES
A platform for every ambition

HELP CENTER
Launch a customized help center for your portal, making it easy for members to explore initiatives, access application guidelines, review the code of conduct, and more.

KNOWLEDGE HUB
Create a user-friendly hub where members can easily access key resources like educational articles and external links—perfect for researchers, students, entrepreneurs, and more.

TRAINING CENTER
Centralize all your organization's training materials on your portal, allowing members to quickly and easily access the information they need. Streamline the learning experience with a clear, organized layout.

FAQS
Curate common member questions into an easy-to-access FAQ center, providing quick solutions to their problems in one convenient space. Enable your members to contact your admins to answer unresolved questions.
Explore more
Combine any feature together onto your portal to create an interactive space for all your members to engage, collaborate, connect and learn.





Frequently Asked Questions
Find quick answers to common queries about the 'Community & Ecosystem Management' product. If you can't find what you're looking for, speak to a member of our team by booking a demo.
BOOK A DEMO
Want to learn more?
Speak to a member of our team to learn more about how WorldLabs can be used to empower your organzation
Platform demo
Product fit
Pricing

TRY IT OUT
WorldLabs in Action
Explore some of our demo communities and see what is possible when you launch your organization platform with WorldLabs.